Customer Service Administrator

Customer Service Administrator
Location: Tonbridge
Salary: £26,000 - 27,000 per annum + Excellent company benefits including free parking!
Hours: Monday to Friday, Office Hours

Are you passionate about delivering exceptional customer service?

If so, we are seeking a friendly, proactive, and professional Customer Service Administrator to join our client's busy team, working in a supportive small team managing all enquires and processing orders and returns

Key Responsibilities:

• Handling customer enquiries via phone, email, and website

• Providing accurate information about products and inputting orders

• Resolving customer issues efficiently and professionally

• Maintaining customer records with meticulous attention to detail

• Working closely with internal teams to ensure excellent service delivery regarding orders, freight and delivery

What We're Looking For:

• Previous experience in a customer service and administration

• Excellent communication and interpersonal skills

• A positive attitude and problem-solving approach

• Strong organisational skills and attention to detail

• Comfortable working with CRM systems and Microsoft Office

• Languages would be a benefit, but not essential!

If you are a customer-focused individual looking for your next opportunity within a fun environment, we would love to hear from you!

This role is being managed by Debbie Foster - Tunbridge Wells - Office Angels

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.