Customer Service Administrator

?? Job Opportunity: Customer Service Administrator - 12-Month Fixed-Term Contract (with potential to extend)
?? Location: Avonmouth, Bristol
?? Salary: £26,000 per annum
?? Full-Time | Office-Based | Monday to Friday
?? Contract: 12-month temporary contract (maternity cover)

Are you highly organised with a passion for providing outstanding customer support? We’re looking for a Customer Service Administrator to join a growing business in the construction industry on a 12-month fixed-term contract to cover maternity leave.

As a Customer Service Administrator, you’ll be a key player in ensuring smooth day-to-day operations by supporting the internal sales and logistics teams. This role offers great exposure to a dynamic, fast-paced environment where your attention to detail and communication skills will shine.

• Deliver exceptional service to customers, contractors, and suppliers

• Accurately process orders, invoices, and data

• Respond to technical queries and sales-related enquiries

• Resolve order, stock, and delivery-related issues through team coordination

• Assist with project support and ensure timely delivery of services

• Carry out general administrative tasks including data entry, scanning, and filing

• Ensure compliance with Health & Safety procedures

Experience & Skills:

• Background in customer service, administration, or sales support

• Industry experience in construction, manufacturing, or a technical field is a plus

• Confident with Microsoft Office (Excel, Word, Outlook)

• Familiarity with NetSuite is advantageous

Personal Attributes:

• Strong organisational and time-management skills

• Excellent verbal and written communication

• A proactive, team-oriented mindset

• Ability to multitask and adapt in a busy environment

• Competitive salary of £26,000

• 25 days annual leave + bank holidays

• Office closure over Christmas

• Supportive, collaborative working culture

• Great exposure within a well-established company