Customer Service Administrator

Customer Service Administrator

Swindon

£26,000 per annum plus company benefits

Monday to Friday 0800 - 1645

Evoke Staffing have the pleasure to be recruiting for an established employee focused organisation. The Customer Service Administrator will be responsible for delivering an excellent service to the customer base, support sales process and administer onto systems accordingly and accurately.

Duties:

• Process incoming orders, enquiries and customer issues to resolution
• Monitor and manage shared email inboxes across different departments
• Answer incoming phone calls, respond appropriately, and follow through with actions
• Follow up on quotes and approach new prospects
• Carry out other admin tasks and support colleagues when required
• Cross-cover responsibilities across the business once trained on the Orderwise system

The ideal candidate will have a similar background, experience of building positive relationships with customers and administering onto business software systems.

This is a genuine great opportunity to join a company who look after their staff, with a employee focused culture and ethos.

Benefits:

- FREE lunch provided daily

- Free onsite parking

- Monthly company bonus

- 25 days holiday + bank holidays

Please apply and register your interest with Evoke Staffing Ltd right away.