Customer Service Administrator

Location: South Manchester

Sector: Manufacturing

Employment Type: Full-time

We are excited to be partnering with a thriving manufacturing business in South Manchester to recruit an experienced Sales Administrator. This is a fantastic opportunity to join a dynamic and fast-paced team where attention to detail, customer service, and efficiency are key.

Key Responsibilities:

• Accurately process customer orders and purchase orders using ERP systems (SAP, LN, Infor)
• Prepare and issue quotations, pricing, and order confirmations
• Provide timely updates to customers regarding order status, delivery schedules, and shipment tracking
• Manage warehouse receipts, stock reconciliations, and returns
• Maintain and update sales logs, compile sales reports and performance statistics
• Support marketing efforts by compiling and distributing information to prospective clients

To be successful in this role, you will need:

• Proven experience in a similar order processing or administrative role
• Mandatory experience with ERP systems such as SAP, LN, or Infor
• Excellent command of the English language, both written and verbal
• Strong communication and telephone skills
• High level of accuracy and attention to detail
• Ability to work independently and collaboratively within a team
• Strong organisational and time management skills
• Proficiency in Microsoft Office and general computer literacy
• A proactive, task-driven approach with the ability to prioritise effectively

Benefits Package:

• 28 days holiday per year + 8 days bank holiday (January - December). The business operates Summer and Christmas closures to help with workloads, employee wellbeing and work/life balance. These are deducted from the allowance.
• Role is office based with flexibility on start and finish times.
• Digital GP Service from WeCare, Canada Life for you and your family.
• Group Death in Service Benefit.
• Company pension scheme after 3-month probationary period with the option to salary sacrifice at 5 years' service.
• Private health insurance after 3 months probationary period.
• Company sick pay scheme after 6 months.
• Company annual and employee bonus schemes available, paid at the discretion of management.
• Onsite, free car parking and secure bike storage

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.