Customer Service Administrator

We’re recruiting for an Administrator to join a leading distribution business in Preston.

Working as part of the business’ administration team, your role will be to deliver excellent service to your customers from the time they place their order to the time the receive it. On a day-to-day basis you’ll be…

• Taking inbound calls and emails from customers in relation to their orders
• Once orders have been delivered, dealing with any complaints, faults or missing items promptly
• Requesting and uploading images to establish whether returns are required
• Ensuring customers are updated promptly and closing complaints accordingly
• Liaising with the warehouse and delivery team to ensure orders are delivered on time and accurately, dealing with any missing or damaged items promptly

This is a full time, permanent position.

Salary, Hours & Benefits

• £25,480 per annum (rising to £27,080 after 3-month probation)
• 8:30am – 5pm Monday to Friday
• 23 days annual leave plus bank holidays
• Company pension scheme, private medical, staff discounts, free on-site parking

To apply for this position, please click on the link below and attach your most recent CV.