Customer Service Administrator

Customer Service Administrator
Tuxford
£23,000 - £24,000 per annum
Permanent | Office-Based | Full-Time

Eaton Syalon are working in partnership with a engineering business based in Tuxford, to recruit a Customer Service Administrator to join their friendly and supportive team.

This is a fantastic opportunity for an individual with previous office-based experience in a customer-facing environment, looking to take the next step in their career. The role offers a great mix of customer service and administration and would suit someone who enjoys variety, thrives in a fast paced setting and takes pride in delivering a great service.

Previous experience within a administration/customer support role is essential.

Key Responsibilities:

• First point of contact for customer enquiries via phone and email
• Processing customer orders and updating internal systems accurately
• Providing administrative support to the wider team, including reporting and filing
• Managing documentation and ensuring records are maintained
• Liaising with internal departments to ensure customer satisfaction
• Maintaining excellent communication with customers throughout the process

Key Skills & Experience Required:

• Previous office-based experience in a customer service or administrative role
• Confident using Microsoft Office, particularly Excel and Outlook
• Excellent communication and interpersonal skills
• Strong attention to detail and organisational skills
• Positive, can-do attitude and a proactive approach to supporting others

What’s On Offer:

• Salary between £23,000 - £24,000, depending on experience
• Opportunity to join a close-knit, supportive team with strong staff retention
• Full training provided with opportunities to grow and develop
• A varied and enjoyable role in a welcoming office environment

This is a brilliant opportunity to join a business that values its people, offers stability and prides itself on delivering excellent service to its customers.

Working Hours: Monday - Friday
Salary: £23,000 - £24,000

Please apply now if you feel you have the relevant experience.