Customer Service Administrator

Customer Service Administrator | £24,500 | Permanent | Telford

Seymour John are working exclusively with a local manufacturing business, who already boast an outstanding customer reputation within their sector. Their customers are at the heart of everything they do, and they are seeking a passionate and motivated individual to join their strong team.

If you are looking for a new role, where your customer service skills are truly appreciated and rewarded then please apply now!

The Company

They live and breathe customer service. They don’t just solve problems; they build relationships and deliver experiences that truly make a difference. Their a team that values open communication, growth, and continuous learning. You’ll have the support you need to thrive.

What’s in it for you?

• 23 days holiday + bank holidays. Shut down over Christmas.
• Healthcare cash back scheme.
• Free parking & good public transport links.
• Company pension scheme- auto enrolled after 3 months.
• A permanent role.
• Working hours of 8:30am-5pm Monday- Friday.

The Opportunity:

• Responding to customer queries via email & phone calls.
• Collaborate with the team to continuously improve the customer experience
• Following up on customer requests, providing and sending over quotations.
• Working towards targets of ensuring all open orders meet delivery requirements from the customer.
• Handle customer complaints effectively, ensuring customer satisfaction at all times.

Personal Profile:

You will be passionate about helping others and providing solutions and an excellent communicator with a positive, can-do attitude.

For more information please apply or contact Lois Barber at Seymour John Recruitment Ltd

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