Customer Service Administrator

Are you a people-person with a passion for delivering exceptional service? We’re recruiting on behalf of a well-established company nr Caistor who are seeking a proactive Customer Service Administrator to join their team. This is a fantastic opportunity for someone who thrives in a fast-paced environment and enjoys being the first point of contact for customers, handling enquiries with professionalism and efficiency. As a key link between customers and internal teams, you’ll play a vital role in ensuring smooth operations and outstanding service delivery.

Responsibilities of the Customer Service Administrator:

• Supporting designated field sales personnel to provide information, order support, and quotations to the UK customer base
• Credit returns
• Entry of sales orders ensuring all required information is submitted
• Ensure customer records are kept up to date
• Liaise with the logistics department to maintain accurate information
• Answering calls and emails
• Allocation of third-party stocks
• Any other reasonable tasks on request

The Perfect Customer Service Administrator:

• SAP experience would be advantageous but not essential
• Great customer service
• Strong administrative skills
• Team player

Package and Benefits for the Customer Service Administrator:

• Up to 30 days of holidays
• On-site car parking
• Annual Staff Conference
• Christmas site closure
• Free training courses online
• Mental, physical & financial wellbeing
• Plus, many more great benefits

If this sounds like the role for you, apply now!

Appoint Consulting is a Recruitment Business having sought agreement from their clients to find candidates for these roles, in accordance with the Employment Agencies and Employment Business Regulations Act 2003.

In accordance with the Employment Agencies Act 1973, Appoint Consulting will not charge any individual seeking employment through their services.

If this role is not suitable for you, we would be happy to have an informal discussion regarding any future opportunities.

While we will endeavour to respond to every applicant personally, on occasion this is not always possible, therefore, if you have not heard back from us within 14 days of applying, you have been unsuccessful.