Customer Service Administrator

Customer Service Administrator - Social Housing Repairs and Maintenance

Based in Stratford

Full-Time - Permanent

Salary: £26,000 - £28,000

Are you an experienced Customer Service Administrator within the social housing sector? Do you have impeccable Customer Service skills along with strong admin skills? If so, we may be able to help you!

Here at Howells, we are working with a leading social housing contractor to find a successful and proactive Customer Service Administrator to join their team based in Stratford. This role is working on repairs and maintenance within social housing properties and we are looking for candidates with experience in the same or similar field.

Working in the Social Housing sector, you will have the exciting opportunity to develop your customer service and organisational skills by tackling several different tasks at once. As an Administrator, you will support the branch with a variety of general admin duties as well as supporting the planning team with booking repairs into the engineers diaries.

Essential Criteria:

• Excellent telephone manner
• Professional approach
• Good communication skills (Both written and verbal)
• Strong attention to detail
• Proven, solid administration skills
• Organised and efficient
• Proficient in Microsoft Office (Outlook, Word, Excel)
• Previous experience of office working
• Positive work ethic
• Social housing/estate agent experience is desirable
• Experience using a scheduling system

You will be working for a modern, forward thinking business; that believe the strengths, skills and personalities of their people are the key to the groups success.

For your chance of securing this fantastic role please apply online now!