Customer Service Administrator

Customer Service Administrator | Christchurch | up to £27,500

Looking for a role where your organisational skills and customer focus truly make a difference? Join a well-established business in Christchurch as a Customer Service Administrator, where you'll play a key part in ensuring smooth order processing and customer satisfaction.

This is a great opportunity for someone with experience in supply chain or sales support who thrives in a fast-paced environment and enjoys working with data, systems, and people.

As a Customer Service Administrator, you will benefit from:

• Competitive Salary upto £27,500
• Autonomy to manage customer orders and quotations
• Exposure to supply chain and sales operations
• Supportive team environment with clear escalation routes
• Opportunity to build strong customer relationships

As a Customer Service Administrator, your responsibilities will include:

• Registering and handling customer orders
• Liaising with purchasing to flag orders outside forecast
• Supervising deliveries and notifying customers of changes
• Escalating major delivery issues to the Sales Manager
• Ensuring timely invoicing of delivered goods
• Maintaining customer agreements and delivery statistics

As a Customer Service Administrator, your experience will include:

• Upper secondary school education or equivalent
• Minimum 1 year working in supply chain or sales of electrical/electronic components
• Strong ERP system knowledge and computer literacy
• Ability to manage customer communications and quotations
• Experience reviewing forecasts and highlighting deviations

If you're ready to take the next step in your career, we'd love to hear from you. Apply today with an up-to-date CV or call Claire Heckford at Rubicon for more information.