Customer Service Administrator

Are you the kind of person who thrives on keeping things organised, loves helping people, and enjoys a role where no two days are quite the same?

We're looking for a proactive and customer-focused Customer Service Administrator to become a key part of a busy and supportive office team. This is an exciting opportunity for someone who enjoys building relationships, solving problems, and being the go-to person who keeps everything running smoothly behind the scenes.

What you'll be doing:

* Managing customer enquiries and providing outstanding support

* Processing purchase orders accurately and efficiently

* Keeping contract renewal schedules up to date and on track

* Preparing and distributing customer communications and information

* Supporting internal teams with administrative tasks and coordination

* Ensuring all communications are handled professionally, promptly, and accurately

* Assisting with general office administration and day-to-day operations

This is a varied role where you'll have the chance to work across different areas of the business, making a genuine impact on both customers and colleagues alike.

What we're looking for:

* A positive, enthusiastic attitude and a willingness to learn

* Strong organisational skills with the ability to juggle multiple tasks

* Excellent communication skills, both written and verbal

* A confident and professional approach when dealing with customers and colleagues

* High attention to detail and a methodical way of working

* Strong IT skills, including Microsoft Word, Excel and Outlook

* Someone who enjoys taking initiative and finding solutions

Desirable skills:

* Experience using Sage 200 Professional

* Knowledge of additional languages

Why apply?

This is more than just an administration role. It's an opportunity to join a team where your contribution is valued, your ideas are welcomed, and your ability to deliver excellent customer service will make a real difference every day.

If you're organised, personable, and ready to take the next step in your career, we'd love to hear from you
Only candidates based in UK and eligible to work in UK are allowed