Customer Service Administrator

Customer Service Administrator – £28,000 | Monday to Friday | Bristol

Job Highlights

* Salary: £28,000 per annum

* Hours: Monday to Friday (no weekends)

* Location: Bristol – office-based role

* Role Type: Full-time, Permanent

* Perks: Supportive team culture, career progression opportunities, growing market leader

About the Role

Talented People Recruitment are proud to be recruiting on behalf of a well-established company based in Bristol.

This is a fantastic opportunity for a detail-oriented and motivated individual to join a vibrant, fast-paced business with a strong reputation and exciting growth plans.

As a Customer Service Administrator, you’ll ensure all customer orders and related documentation are processed accurately and efficiently. You’ll work closely with Sales Teams, Service Delivery, Aftersales, and Suppliers, maintaining precise records and ensuring smooth communication across departments.

Your attention to detail will directly support a seamless customer experience as orders progress from quote to delivery.

Key Responsibilities

* Manage and update internal order tracking spreadsheets and databases.

* Use the internal portal for order and service management.

* Verify order details, finance documents, and specifications before submission to suppliers.

* Set internal order holds and liaise with Sales Teams to resolve discrepancies.

* Communicate with suppliers and update internal teams on order progress.

* Chase order confirmations and source alternatives where necessary.

* Maintain accurate supplier and order information within the CRM system.

* Manage the Orders mailbox, ensuring timely and professional responses.

* Process order switches, amendments, or cancellations as needed.

Skills & Experience

* Previous experience in Automotive Administration, Fleet Support, or Customer Service roles.

* Excellent administrative and Microsoft Office skills.

* Strong attention to detail and ability to work accurately under pressure.

* Proven ability to prioritise workload and meet deadlines.

* Confident communicator, both written and verbal.

* Experience in a phone-based or customer-facing environment.

What’s on Offer

* £28,000 per annum

* Monday to Friday – enjoy your weekends off!

* Opportunity to grow within a market-leading company

* Supportive, collaborative, and friendly team culture

* Genuine opportunities for career progression
Only candidates based in UK and eligible to work in UK are allowed