Customer Service Administrator

Belmont Recruitment are currently looking for an experienced Customer Service Advisor to join a Housing Association based in Chester on an ongoing temporary contract. This is a full-time role working 37 hours per week, Monday to Friday.

Key Duties:

* Deliver exceptional customer service, responding to enquiries and resolving issues by telephone, email and face-to-face where required.

* Build positive relationships with residents, customers and internal stakeholders.

* Provide administrative support to ensure services are delivered efficiently.

* Maintain accurate customer records and update internal systems in line with data protection requirements.

* Updating database systems with tenant information

* Sending out mailmerges

* Interrogating data

Requirements:

* Previous experience of working in a customer service environment

* Strong administration experience

* Ability to complete mailmerges and interrogate data

Please apply with an up to date CV ASAP if this role would be of interest to you
Only candidates based in UK and eligible to work in UK are allowed