Customer Service Administrator

Customer Service - Logistics

07.30

16.00 Monday to Friday

Temp - Perm
Our long-standing client is seeking an enthusiastic individual to join their dynamic team situated in Northampton. As part of the Customer Service Administrator role, you will demonstrate a positive can do attitude and strive to give excellent customer service.

Duties will include

Processing of online orders using WMS software
Communicating with customers to provide support advise and answer queries
Liaising with transport companies to arrange deliveries
Speaking on the phone to individuals and companies
Order checking
Using various in house databases
Manage generic email inboxes.
Other administration tasks as determined by line manager

Skills requires

IT literate - sound knowledge of Excel/outlook
Well organised
Excellent communication skills
Good attention to detail

Benefits

Free onsite parking
Onsite canteen
Auto-enrolment pension
23 days holiday + bank holidays

CRC Recruitment are a leading Midlands based recruitment consultancy covering vacancies across the UK. We have been established since 2003 and have a reputation for high service standards to both candidates and clients. We supply permanent or temporary staff to all areas of business covering a variety of different industry sectors.

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