Customer Service Administrator (Robertsbridge)

Our client is based in Robertsbridge and due to their continual growth, we are delighted to be recruiting for a customer service administrator to join their team.

Main Duties

• Delivering exceptional customer service dealing with inbound sales.
• Communicate with customers over the phone and by email answering their questions and updating them regarding orders.
• Liaising with the warehouse regarding stock availability.
• Discussing requirements with customers, providing solutions to their needs.
• Process orders.
• Produce reports as required.
• Offer support to the other team members.
• Look after and maintain high level customer service to account management.
• Maintain office supplies and order when required.
• Any other duties required including adhoc office tasks as and when needed.

Qualifications and Skills

• Customer service experience.
• Office experience.
• Capable and competent.
• Ability to multi task.
• Methodical and organised.
• Computer literate.
• Confident telephone manner.
• To be able to work with initiative and part of a team.
• Own transport preferred.

Working Hours

• Monday to Friday
• 9am - 5pm

We will try to respond to reply to all applicants. If, however you have not heard from us within 7 days you have been unsuccessful with this particular role. You are very welcome to apply to future advertisements advertised by CDH Recruitment Limited.