Customer Service Adviser

At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance and procurement, we’re a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day.

We’ve now welcomed our new CEO, Adam Winslow, and are at th

e start of an exciting period of change for DLG. With ambitious plans for large-scale transformation, we’re

going to see a refreshed strategy to drive value for our customers, colleagues and shareholders.

In the Customer Adviser role you'll be passionate about providing customers with an expert and personal experience, making it clear the things they value are in safe hands at Direct Line Group.

Our salary package starts from £23,400

.

You'll also have an opportunity to earn an additional bonus up to £4200 per annum for sales roles (dependent on the role and your performance).

Apply now for our 2024 start dates. Full time 37.5 hours per week.

What you'll be doing:
You'll take calls, help with queries, find the right insurance product for their needs. Supporting our customers, you'll work to targets to achieve team and individual goals.
Our customer service teams are available between Monday - Friday 08:00 – 18:00, S...