Customer Service Advisor

Job Title: Customer Service Advisor

Location: Alcester

Salary: £24,000 - £26,000 depending on experience

Job Type : Permanent, Full Time

Working Hours: Monday - Friday 9am - 5pm

Key Responsibilities

• Responding to incoming emails.
• Dealing with client enquiries.
• Assisting with process of placing orders.
• Advising on stock availability.
• Handling incoming clients calls.
• Ensuring clients are consistently updated with accurate information.
• Updating the database with high levels of accuracy.

Qualifications and Skills

• Experience within a similar customer service role is essential.
• Confident & strong telephone manor.
• High attention to detail.
• Excellent communication skills.
• Strong time management skills.

If you feel that your skills and experience meet the required specification and this is the position you have been looking for then do not hesitate in clicking 'APPLY NOW'

Due to the high number of applications we receive, we are sometimes not able to respond directly to each candidate. If you haven’t been contacted within 14 days of your application, unfortunately you have been unsuccessful on this occasion.

By applying for this role your details will be submitted to Next Generation and the relevant client related to this vacancy.

Next Generation work in partnership with businesses across the UK who operate within Manufacturing, Logistics & Commercial sectors. We provide permanent and contract opportunities engaging with talented candidates looking to make their next career move.