Customer Service Advisor

• Office based customer services position, working 9am-5.30pm Monday-Friday
• Hybrid working after first 6 months training, extra birthday day off and free gym classes
• Excellent career progression due to exciting growth plans

Are you looking for a customer service role where you can really make a difference working in a friendly and supportive office? This is a busy and varied role, speaking with customers over the phone, handling queries from start to finish, as well as liaising with a range of external companies and completing supporting administration.  

Duties include:  

• Coordinating bookings from a variety of third parties, as well as organising any changes to these
• Handling multiple customer queries at any one time over the phone 
• Completing administration for all customer cases using MS Office and in-house systems
• Handling a variety of customer emails
• Liaising with different teams internally and businesses externally

We are looking for candidates who have a passion for helping customers over the telephone and via email, providing the highest level of service and gaining satisfaction from handling queries from start to finish. You will also have excellent attention to detail and strong IT skills.

If you are looking for a permanent role and are looking to join a well-established company, where you can develop your customer service skills further, call us or apply today!