Customer Service Advisor

Customer Service Executive
Location: Tunbridge Wells
Salary: £25,000 per annum + company benefits.
Hours: Monday to Friday, 9:00am - 5:30pm

Are you passionate about delivering exceptional customer service? We are seeking a friendly, proactive, and professional Customer Service Executive to join our clients' busy team in Tunbridge Wells.

Key Responsibilities:

• Handling customer enquiries via phone, email, and live chat

• Providing accurate information about our products and services

• Resolving customer issues efficiently and professionally

• Maintaining customer records with meticulous attention to detail

• Working closely with internal teams to ensure excellent service delivery

What We're Looking For:

• Previous experience in a customer service or office-based role

• Excellent communication and interpersonal skills

• A positive attitude and problem-solving approach

• Strong organisational skills and attention to detail

• Comfortable working with CRM systems and Microsoft Office

What We Offer:

• Competitive salary of £25,000 per annum

• Full-time, permanent position

• Supportive and friendly working environment

• Opportunities for career development and training

• Central Tunbridge Wells location, easily accessible by public transport

If you are a customer-focused individual looking for your next opportunity, we would love to hear from you!

This role is being managed by Debbie Foster - Tunbridge Wells - Office Angels

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.