Customer Service Advisor

Customer Service Advisor

Manchester, M33

£24,500 - £26,000

• Work within a family-run company with over 45 years of industry experience.
• Combined order processing and customer service role (diverse).
• Great opportunities for learning and growth.

A long-standing retail business based in M33 are looking to hire an experienced customer service advisor to join their team at head office.

The company has a wonderful range of sales, keeping the day-to-day requirements of this job fresh and enjoyable. It is a mix of B2B and B2C work within the team and involves some order processing across the channels. The ideal candidate will have strong customer service skills, feel comfortable taking on relevant training and be a great communicator.

Job description for Customer Service Advisor

- Answer customer enquiries across multiple platforms and query types

- Process customer invoices

- Process sales orders to online system

- Despatch and track customer orders across online portals

- Complete administrative duties for the office

- Completion of new line forms when needed

Job skills required for Customer Service Advisor

- Customer service experience (call handling, query resolution etc)

- Strong Microsoft Office and Computer Literacy skills

- Experience within a B2B or B2C sales team

Customer Service Advisor | Manchester, M33 | £24,500 - £26,000

Please note - due to the number of applications we receive we are only able to contact those candidates that are successfully shortlisted for the position. If you do not hear from us within 48 hours of your application then unfortunately you have been unsuccessful.

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