Customer Service Advisor

Customer Service Advisor - Temp to Perm
Worcester | 8:30am - 5:00pm | Up to £27,000

We’re recruiting on behalf of a growing packaging business in Worcester looking for a confident and customer-focused Customer Service Advisor to join their team on a temp-to-perm basis.

What you’ll be doing:

• Liaising with customers via phone and email

• Handling enquiries, orders, and updates in a professional and timely manner

• Using platforms like NetSuite and Shopify (full training provided)

• Working closely with internal teams to ensure customer satisfaction

What we’re looking for:

• Previous customer service experience (office-based preferred)

• Great communication and problem-solving skills

• Strong attention to detail and a proactive attitude

• Confidence using IT systems and learning new platforms

What’s in it for you?

• A full-time role with long-term potential

• Supportive team and full training provided

• Competitive pay up to £27,000

• Monday to Friday, 8:30am - 5:00pm

Ready to take the next step in your customer service career? Apply today!