Customer Service Advisor

Customer Service Advisor

Vanta Staffing Reading is recruiting a Customer Service Advisor to work for our client based in the Wokingham area. This will involve general Customer Service duties; this role would suit the right candidate who wants consistent work with a prestigious company.

Experience:

• Excellent knowledge of Microsoft Excel.
• Experience in customer services or quoting role.
• Experience with CRM and ERP systems.

Skills:

• Excellent interpersonal and active listening skills.
• Strong attention to detail.
• Ability to work well in a team.
• Excellent analytical skills.
• Problem solver with great initiative.

 Main Duities:

• Speaking to customers.
• Maintain an up-to-date knowledge of company products and procedures.
• Create and deliver accurate and timely quotations for customers, ensuring all information is complete.
• Responsible for updating customer price lists as and when required.
• Maintain accurate records within our customer database and CRM system.

 Job Type: Full-time - 38.25 hours per week 8.30am to 5.30pm - Monday to Friday

Salary: £27,000 - £30,000