Customer Service Advisor

Customer Service Advisor – Insurance
Ruislip | £25,000 - £30,000 | Permanent

Are you a confident communicator who thrives in a target-driven environment? Do you enjoy helping customers while working towards clear goals and incentives? If so, this could be the perfect next step for you!

Our client, a long-standing and reputable insurance provider, is looking for a motivated Customer Service Advisor to join their growing team in Ruislip. This is an excellent opportunity for someone with a background in customer service or sales who is looking to build a long-term career within the insurance sector.

What you’ll be doing:

• Speaking with new and existing customers to understand their needs and offer suitable insurance products
• Building rapport and trust to ensure a high-quality customer experience
• Working towards individual and team KPIs and sales targets
• Providing clear and accurate information to help customers make informed decisions
• Supporting customer retention and identifying upselling opportunities where appropriate

Who we’re looking for:

• Experience in a customer service or sales environment, ideally in a role with targets or KPIs
• Confident, enthusiastic, and motivated to succeed
• Excellent communication and interpersonal skills
• A proactive approach to problem-solving and customer care
• Eagerness to learn and develop within the insurance industry

What’s in it for you?

• Competitive salary of £25,000 – £30,000 (dependent on experience)
• Monday to Friday, 37.5 hours per week – no weekends
• Full training and support to help you grow in your role
• Clear career development pathways within a growing business
• A supportive, sociable team that celebrates success

If you're ready to combine your customer service or sales skills with a fresh challenge in the insurance world, apply now – we’d love to speak with you!