Customer Service Advisor

The Customer Service Advisor will play a pivotal role in supporting the sales team and ensuring exceptional service for clients in our clients sector. Based in Pulborough, this role requires a detail-oriented individual to manage customer interactions and administrative tasks effectively.

Client Details

This is a permanent opportunity with a well-established organisation based in Pulbrough. The company operates as a medium-sized enterprise, offering stability and a focus on delivering high-quality services to its clients.

Description

• Provide administrative support to the sales team, including data management and order processing.
• Coordinate with clients to address enquiries and ensure smooth communication.
• Track sales activities and prepare reports for management review.
• Maintain accurate records of customer transactions and agreements.
• Assist with the preparation of sales presentations and proposals.
• Collaborate with internal departments to ensure timely delivery of services.
• Respond promptly to customer requests and follow up to ensure satisfaction.
• Support the team in meeting sales targets by providing operational assistance.

Profile

A successful Customer Service Advisor should have:

• Previous experience in a similar role within a customer service or sales environment.
• Strong organisational skills with the ability to multitask effectively.
• Excellent communication and interpersonal abilities.
• Proficiency in using CRM systems and MS Office applications.
• A customer-focused approach with a commitment to delivering high standards of service.
• The ability to work collaboratively within a team environment.

Job Offer

• A competitive salary of £24,000 - £25,000 per annum, depending on experience.
• A permanent position within a reputable company.
• An opportunity to work in Pulbrough, with a supportive team environment.
• Potential for professional development and career progression.
• Inclusive company culture that values employee contributions.

If you're looking for a rewarding Customer Service Advisor role in Pulborough, apply today to join this exciting opportunity!