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Customer Service Advisor

Job Description - Customer Service Advisor

Do you have customer service experience, with the ability to work in St Neots 3 days per week and 2 days per week from home? Working on a hybrid basis.

If so, our expanding International client is keen to hear from you!

As a permanent Customer Service Administrator it will be your responsibility to work with clients, providing excellent customer service via phone or email and ensuring enquiries are dealt with in a prompt and professional manner.

This varied role will also offer genuine opportunities to progress within the organisation.

Roles & Responsibilities:

  • Receive incoming calls
  • Deliver high quality customer service
  • Assist with new customer's enquiries
  • Process orders received via the telephone, fax, e-mail or internet
  • Be proactive in the area of Customer retention

The Person:

  • Strong customer focus and professional approach
  • Excellent communication skills, both oral and written
  • Ability to work effectively as part of a team
  • Good computer skills
  • Positive "can do" attitude

This is a full time permanent position offering an annual basic salary of £25,000 + attractive company benefits

This is a remote / Work from home hybrid position.

If successful you would need to commute to St Neots Cambridge 3 times a week.

Monday - Friday, 37.5 hours a week

Apply now!

Advancing People - The Recruitment Specialist

Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.

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