Customer Service Advisor

Customer Service Advisor

Leeds City Centre

£25,000

My client is a UK leading corporate business with modern city centre offices. They are looking for a Customer Service Advisor to join their busy team in Leeds City Centre.

The ideal candidate must have previous Debt Recovery, Credit Control, Collections or Customer Service experience.

As a Customer Service Advisor your duties will include:

• Updating and informing customers via phone/emails
• Managing the accounts through the disconnections process
• Ensuring all paperwork/letters are managed on a weekly basis
• Managing all invoices from customers’ accounts
• Ensure database is kept up to date with relevant information

As a Customer Service Advisor you will have the following skills:

• Previous experience working within collections/debt recovery is ideal
• Previous experience working in customer service is essential
• Excellent written and verbal communication
• Proficient on all Microsoft packages

Customer Service Advisor | Leeds City Centre/Hybrid Working | 25,000

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