C

Customer Service Advisor

icon building Company : Confidential
icon briefcase Job Type : Full Time
icon geo-alt Burgess Hill, West Sussex

Number of Applicants

 : 

000+

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Job Description - Customer Service Advisor

We are working with our client based in Burgess Hill, seeking a professional and personable Customer Service Advisor to join their team.

This role is crucial to ensuring an outstanding customer experience from the initial enquiry through to after-sales support. You'll be responsible for managing communications, processing orders, and providing an exceptional level of service to both new and existing customers.

The Role
  • Handling customer enquiries via phone and email
  • Processing crash part and online orders
  • Coordinating with internal teams to meet client expectations
  • Managing post-installation follow-ups and issue resolution
  • Maintaining accurate records and supporting general service functions

The Candidate
  • Previous experience in customer service or a client-facing role
  • Strong communication and organisational skills
  • A professional, proactive, and team-focused attitude
  • Competency in Microsoft Office (Excel, Word, Outlook)

The Package
  • Salary starting from £25,500pa DOE
  • Monday to Friday, 8.30am - 5.30pm
  • Training & Progression opportunities available
  • Free onsite parking
  • Additional leave
  • Company pension
  • Regular company events
Original job Customer Service Advisor posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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