Customer Service Advisor

Where: Cardiff
Full time: Permanent
Salary: £23,504 rising to £24,064 at 9 months in role, plus incentives
Hourly Rate: £12.05
Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE
Why not use your skills to make a difference and join our Home Broadband Team in Cardiff. Youll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, youll be there for the customer supporting them all the way.
You dont need specific experience to join us. Provided that you are naturally helpful, calm and can build relationships - we can train you the rest.
We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. Were here to support you in being successful, meaning well do everything we can to make sure you dont miss that appointment, or can look after your family in an emergency. Just a few ways were doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.
What's in it for you

A?great?starting salary of?£23,504rising to £24,064after 9months of being here, plus incentives and bonuses
Huge?discounts of EE & BT products including your Mobile and Broadband

saving you?hundreds?of?pounds?every year.
Support in carving your own career path. We are passionate about developing our people and well support you to achieve the career you want.
Season Ticket?Travel Loan

giving you the funds to?pay for your travel?to and from work up front, making a difference where it counts.
Volunteering days, so you can?give back?to your local community.
Optional Private Healthcare and Dental, to protect you and your family.
On top of all that, weve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?

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