We have an exciting opportunity for a customer service advisor to join a well established orgainsation in London on an initial one month contract. This role is a fully onsite role. Strong navigation and keyboard skills. Knowledge of IT software and systems - including Word and Excel Proven ability to communicate professionally and clearly by telephone. In a variety of circumstances and with a variety of customers. At all times m aintaining control of the conversation and a calm demeanour, A broad understanding of Council policies and procedures. Proven ability to deal with complex enquiries/issues and more demanding customers. Proving experience of working in a busy pressurised environment of a call or contact centre of at least a year. Working as a first point of contact Demonstrable skills of Customer Service Willingness to work to a rota system covering business hours 8am to 5pm.
All Job Ads are subject to GrabJobs’s Terms of Service. We allow users to flag postings that may be in violation of those terms. Job Ads may also be flagged by GrabJobs moderation team. However, no moderation system is perfect, and flagging a posting does not ensure that it will be removed.
Be the first to receive the latest Others Full-Time Jobs in the UK.
Setup your job alert:
By activating job alerts, I agree to GrabJobs Terms & Privacy Policy. I can unsubscribe to job alerts anytime.
Skip
GrabJobs is the no1 job portal in the UK, connecting you to thousands of jobs fast!
Find the best jobs in the UK, apply in 1 click and get a job today!