Customer Service Advisor

Where

: Sheffield
Full Time

: Permanent
Salary

: £23,504.00

rising to £24,064.00 at 9 months in the role,

plus quarterly bonus
Hourly rate:

£12.05
The Role
Are you someone with enthusiasm and belief in providing excellent customer service?
If so, we are looking for people like you to join our frontline Customer Service teams as an advisor. You will be the

backbone

of our business by supporting and being there for our customers. Whether its supporting our mobile or home broadband customers, you could be helping with a range of

billing

questions or answering a

technical

query they may have. With the

training

and

support

we give you, you’re the

expert

that our customers

love

talking to.
We are more than a

team

at Plusnet; we are a

family , and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional and

personal

service every single time.
Wondering If You''re What We''re Looking For?
We believe in a completely

personal

environment, where you’re treated like you want to be treated. We’re

committed

to working together to build a

community

where everyone feels they belong. Whatever your

age ,

race ,

sexuality ,

disability ,

religion

or

gender

identity , we recognise and

celebrate

our differences and embrace

diversity

at all levels. Everyone is

welcome

at Plusnet.
What we offer
A

great

starting salary of

£23,504.00 , rising to

£24,064.00

at 9 months, plus

incentives

throughout the year
Our

Smart working model

which supports you to create a

flexible working

routine that works for you
Huge

discounts of Plusnet, EE & BT products including your Mobile and Broadband – saving you

hundreds

of

pounds

every year
Volunteering days, so you can

give back

to your local community
A share scheme where you can

invest

in the company at a

discounted

rate
25 days holiday

with the option to buy more
Optional Pension scheme to

protect

your

future
What Are You Waiting For?
If you think you’d be a great fit we’d love to hear from you. Reach out to get the conversation started!