Customer Service Advisor - Installation Scheduling - Continuous Learning Opportunities

We are in search of a persistent Customer Service Advisor - Installation Scheduling to join our innovative team at Harvey Water Softeners in Woking, England, United Kingdom.
Growing your career as a on_site Customer Service Advisor - Installation Scheduling is an exceptional opportunity to develop fundamental skills.
If you are strong in emotional intelligence, strategic planning and have the right personality for the job, then apply for the position of Customer Service Advisor - Installation Scheduling at Harvey Water Softeners today!

Harvey Water Softeners, a leading provider of water softening solutions in the UK, is seeking a dedicated and detail-oriented Customer Service Advisor to join our Installation Scheduling team. As a Customer Service Advisor - Installation Scheduling, you will play a crucial role in coordinating installation appointments and providing exceptional customer service throughout the installation process.

In this role, you will work closely with customers, technicians, and other internal teams to ensure successful and timely installations. Your responsibilities will include scheduling appointments, confirming installation details with customers, coordinating with technicians, and resolving any scheduling conflicts or issues that may arise.

Key Responsibilities:

• Schedule installation appointments and coordinate with customers
• Confirm installation details and provide pre-installation information to customers
• Coordinate with technicians to ensure timely and efficient installations
• Resolve any scheduling conflicts or issues that may arise
• Provide exceptional customer service throughout the installation process
• Maintain accurate records and documentation
• Collaborate with other teams to improve installation scheduling processes

Requirements:

• Previous customer service experience
• Excellent communication and interpersonal skills
• Strong organizational and time management abilities
• Attention to detail and accuracy
• Ability to handle multiple tasks and prioritize effectively
• Problem-solving skills and ability to work well under pressure
• Proficiency in computer systems and software

If you are looking to join a dynamic company that values customer satisfaction and are passionate about providing outstanding customer service, then we would love to hear from you.

• Previous customer service experience
• Excellent communication and interpersonal skills
• Strong organizational and time management abilities
• Attention to detail and accuracy
• Ability to handle multiple tasks and prioritize effectively
• Problem-solving skills and ability to work well under pressure
• Proficiency in computer systems and software

Benefits of working as a Customer Service Advisor - Installation Scheduling in Woking, England, United Kingdom:

● Learning opportunities
● Professional Development Opportunities
● Generous Compensation