Customer Service Advisor - Legal

Customer Service - Legal
Permanent
Location: Leeds.
Salary: £23,000 - £25,000.

Are you currently working in customer service within a call centre or retail and looking to progress your career with full training? Ever thought about a career in law? My client is a very successful law firm based in Leeds who is looking for people to join their conveyancing department! Full training will be provided.

Key responsibilities in the role include:

* Opening new files and inputting new instructions onto the Case Management system and producing relevant letters and documents.
* Updating the Case Management system in accordance with team procedures as the matter progresses.
* Dealing with exchanges and related paperwork.
* Dealing with incoming post where appropriate.
* Dealing with telephone enquires where possible.
* Filing, billing, faxing, photocopying, sorting post and archiving.
* General administration duties for the office and firm.

The Person

* Conveyancing experience is not essential for this role, however you will have a proven track record in a customer facing / call handling or retail background and be really keen to progress your career within conveyancing.
* You will be a great communicator with high levels of accuracy and attention to detail .
* You will be IT literate and have a good understanding of Microsoft office products