Customer Service Assistant

Customer Service Assistant

Northolt, Middlesex

£26,500 + Pension

This is a brilliant opportunity for a dedicated Customer Service Assistant to join a vibrant and diverse organisation who are currently expanding and need extra support with their customer service function.

Some of your duties will include:

- Providing support in the Customer Service Department and ensuring a high standard of service is provided

- Answering incoming telephone calls and liaising with clients and suppliers on a daily basis

- Managing client enquiries received via telephone and email, ensuring a quick response is delivered

- Ensuring suppliers are paid accurately and on time and dealing with any payment queries that occur

- Sending out membership cards and a wide range of correspondence to clients on a daily basis

- Managing the computerised client database and ensuring records held are accurate and up to date

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