Customer Service Assistant

Customer Service Assistant

Rural location near Shrewsbury

Permanent

£25,000

Monday - Friday 9am - 5pm

We are working with a successful and prestigious client who is looking for a Customer Service Assistant to support in store. Dealing with small volumes of public visitors, your main role will be to support with answering telephones, reading and responding to email enquiries and generally supporting in the showroom where required.

Responsibilities and duties will include, but not limited to:

* Dealing with all phone calls & enquiries

* Managing the company mailbox and responding the customer enquiries in a professional and polite manner

* Monitoring the shop floor when the manager is out of the store

* Serving customers who visit the store and giving advice and guidance on products

* Giving quotations / estimates on products

* Updating company social media and assisting with the marketing strategy

* Opening up or closing/locking up showroom when required

* Generally supporting the store and ensuring everything is tidy and well presented

Skills and Experience

This role would suit someone who is polite and conscientious, well-presented and likes to give an excellent level of service. You must be comfortable working in a fairly quiet working environment at times however be ready and confident as soon as it gets busy. Due to the rural location, you must have your own transport.

The application process:

Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce. We are committed to providing a barrier-free recruitment process, so if you require any reasonable accessibility adjustments within the application process, then please make it known at the earliest opportunity.

We will carefully consider your details and advise you if we're able to progress with your application within 72 working hours. If you do not hear from us within this time your details won’t be retained. So, if you're not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment.

About Us

Prince Personnel are an employment agency working on behalf of our client. Whether you’re seeking a new permanent position, temporary assignment or contract you’ll find us easy to deal with. Located in thriving Telford, we focus on jobs in Shropshire, Staffordshire and North Wales. Prince Personnel specialise in commercial, accounts and finance and technical recruitment. With the best jobs around we are an independent agency working hard for you.

Reference: DE26993C
Only candidates based in UK and eligible to work in UK are allowed