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Customer Service Coordinator

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Job Description - Customer Service Coordinator

Customer Service Coordinator 
 
Salary: £25,000 P/A

Location: Portsmouth
 
Duration: this is a temporary position with an immediate start, to go permanent after 12 weeks for the right candidate. 
 
Hours of work: Monday to Friday, full time hours - 8AM to 5PM with 1 hour for lunch.
 
Dynamite Recruitment are working alongside an extremely busy and  well known company in their search for an organised and responsible Service Coordinator join their expanding team.
 
As a Customer Service Coordinator/Scheduler you will be responsible for the following: 
  • Assisting with the booking in of Service visits 
  • Receive calls from trade operatives. and assist them with their enquiries 
  • Receiving enquiries from clients who wish to book in services 
  • Placing material orders through the system
  • Upload requests for jobs to be completed
  • Manage the diaries of a team of trades people 
  • Work closely with the Accounts Team to create weekly reports, gain authorisation from mangers for payments, input invoices. 
  • Resolve any queries/issues. 
  • General administration duties; photocopying, maintaining records and telephone answering.
The ideal candidate will have: 
  • Will have previous telephone customer service skills and experience
  • Strong communication skills
  • Excellent administration/data inputting skills
  • Will be fully competent in using Microsoft Word and Excel
  • Problem solving ability
  • Excellent organisational/time management skills
  • Demonstrate attention to detail and accuracy at all times
  • Ability to work under pressure to strict deadlines
 
To be considered please submit your CV Immediately

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Original job Customer Service Coordinator posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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