Customer Service Coordinator

Company : Dynamite Recruitment Solutions Ltd

Job Description - Customer Service Coordinator

Customer Service Coordinator

Salary: £25,000 P/A

Location: Portsmouth

Duration: this is a temporary position with an immediate start, to go permanent after 12 weeks for the right candidate.

Hours of work: Monday to Friday, full time hours - 8AM to 5PM with 1 hour for lunch.

Dynamite Recruitment are working alongside an extremely busy and well known company in their search for an organised and responsible Service Coordinator join their expanding team.

As a Customer Service Coordinator/Scheduler you will be responsible for the following:

Assisting with the booking in of Service visits
Receive calls from trade operatives. and assist them with their enquiries
Receiving enquiries from clients who wish to book in services
Placing material orders through the system
Upload requests for jobs to be completed
Manage the diaries of a team of trades people
Work closely with the Accounts Team to create weekly reports, gain authorisation from mangers for payments, input invoices.
Resolve any queries/issues.
General administration duties; photocopying, maintaining records and telephone answering.

The ideal candidate will have:

Will have previous telephone customer service skills and experience
Strong communication skills
Excellent administration/data inputting skills
Will be fully competent in using Microsoft Word and Excel
Problem solving ability
Excellent organisational/time management skills
Demonstrate attention to detail and accuracy at all times
Ability to work under pressure to strict deadlines

To be considered please submit your CV Immediately

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Customer Service Coordinator

Job Description - Customer Service Coordinator

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