Customer Service Coordinator

Permanent

Daventry - office based

Monday to Friday - 8.30am - 5pm / 9am to 5.30pm (alternate weeks)

£25,500pa

Our client, a leader in the automotive parts industry, are looking for a Customer Service Coordinator to join their busy and extremely friendly team. This is a great role for a lively individual with strong Excel skills (ideally V look ups / pivot tables) and a confident communication style.

The key responsibilities of a Customer Service Coordinator:

• Dealing with existing customer based to build relationships
• Processing orders and dealing with order, stock and delivery enquiries / requests
• Using SAP and Excel
• Taking orders through phone, email and EDI interfaces
• Dealing with external sales team and offering support to them and their customers

The skills & qualities needed to be a Customer Service Coordinator:

• Strong IT skills including Microsoft Excel (ideally V look ups / pivot tables)
• Great communication skills - energetic and friendly
• Proven experience in a customer service position - ideally office/phone based
• Attention to detail - able to differentiate products and ensure all order details are correct
• Can work as part of a team as well as alone

Benefits of working as a Customer Service Coordinator:

• 25 days holiday plus bank holidays (rising by 1 per year up to 30)
• Enhanced company pension package
• Life assurance
• Health insurance, dentist and optician (with option to add children and partners to private medical)
• On site, free parking

Interested?

Please apply below.

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