Customer Service Coordinator

The One Group have had the pleasure of working with this client for the last few years, recruiting new members to their team due to growth, with recent news of new contracts with some of the largest household brands they are now looking to have a new member to their very friendly and vibrant customer service team!

We have had excellent feedback from each person that has joined the business, all echoing the same message, its a fun, supportive and helpful team!

They are a international brand who are well known for providing the highest quality of products to an industry that is growing rapidly who offer customer service that is second to none.

What your day will look like?

• Handling incoming enquiries from customers via phone and email.
• Order processing and working with customer portals.
• General administration required within the day to day of this role.
• Escalate any issues or complex queries where needed.
• Building customer relationships.

The ideal person for this role will have experience in a customer service based role with ideally some experience with SAP, have excellent communication skills and enjoy working in a close knit team.

Salary & Benefits: £25,000 - £26,000, Monday - Friday 9am - 5pm, this role is on site with a hybrid work option after probation.

This is a great opportunity for someone that loves providing an all round great customer journey and would like to be apart of a large international brand journey please click apply and we will be in touch.