Customer Service Coordinator

• Job Opportunity: Interim Customer Service Coordinator (12 Weeks Minimum)
• Location: Newton Aycliffe
• Contract: Temporary – Minimum 12 Weeks
• Start Date: Immediate

Are you a proactive and detail-oriented individual with a passion for delivering excellent customer service? We’re looking for an Interim Customer Service Coordinator to join a vibrant customer services team in Newton Aycliffe on a temporary basis.

• Process and manage incoming sales orders accurately and efficiently
• Handle customer enquiries via phone and email with professionalism and care
• Provide timely and effective email responses to ensure customer satisfaction
• Collaborate with internal teams to ensure smooth order fulfilment and issue resolution

• Previous experience in a customer service or sales order processing role
• Strong communication skills and a customer-first mindset
• Excellent attention to detail and ability to multitask
• Proficiency with Microsoft Office and CRM/order management systems

• A supportive and friendly working environment
• Competitive hourly rate
• Opportunity to gain valuable experience in a dynamic team