Customer Service Coordinator

Customer Service Administrator
Paddock Wood | Full-Time | 7:00am - 4:00pm
- GBP29000 to 30000
28 Days Holiday | Full Training Provided
A leading, family-run manufacturing business is looking for a Customer Service Administrator to be the friendly, professional voice of the company. Youll be the go-to for customers-handling calls, emails, and delivery updates-while working closely with sales and logistics to ensure a smooth customer journey.
What You'll Do:
· Manage inboxes & phone calls
· Support customers with orders, deliveries & queries
· Coordinate with transport & sales teams
· Keep systems and records accurate
· Resolve issues with a calm, can-do approach
What You Bring:
· Confident, clear communicator (especially by phone)
· Organised, detail-focused, and great at multitasking
· Positive, proactive, and customer-first mindset
· Previous experience in customer service/admin roles
· Strong IT skills (NetSuite experience a bonus)

Due to the location, you will need to be a car owner
Be part of a supportive, tight-knit team in a growing, values-led business. Apply today!