Customer Service Coordinator

Customer Service Coordinator

Location: Wimborne
Salary: £30,940 per annum (£14.00 per hour)
Hours: Monday to Friday, 8:00am to 5:00pm
Job Type: Full Time, Permanent

TeamJobs are delighted to be recruiting for a Customer Service Coordinator to join a busy and growing business based in Wimborne.

This is an excellent opportunity for a highly organised and customer-focused individual to join an established team. You will be responsible for handling customer enquiries, preparing quotations, processing orders, and supporting the day-to-day coordination of concrete services. The role offers variety, responsibility, and the opportunity to develop your knowledge within a specialist industry.

Benefits

* Salary of £30,940 per annum
* Company pension scheme with 3% employer contribution
* Staff discounts on products and services
* 31 days holiday including Bank Holidays
* Additional overtime available where agreed
* Supportive and friendly team environment
* Full training provided on bespoke software systems

The Role

* Provide excellent customer service via telephone and email
* Respond to customer enquiries and website requests efficiently
* Prepare quotations for concrete products and services
* Process customer orders accurately using internal systems
* Assist with the day-to-day coordination of concrete services
* Carry out general administrative duties
* Take customer payments over the phone
* Maintain accurate records and ensure all information is updated correctly
* Work closely with colleagues to deliver a smooth and efficient service

About You

* Previous customer service or sales administration experience would be beneficial
* Concrete industry knowledge or experience would be advantageous but is not essential
* Strong communication and organisational skills
* Confident using Microsoft Office, including Word, Excel and Outlook
* Ability to learn new systems and processes quickly
* A positive and enthusiastic approach to work
* Strong attention to detail
* A reliable team player who enjoys working collaboratively

If you're looking for a varied role where you can build your skills within a supportive and growing business, we'd love to hear from you.

To apply, contact TeamJobs on (phone number removed) or submit your CV today.

TJCOM
Only candidates based in UK and eligible to work in UK are allowed