Customer Service Coordinator

My client are a high end residential developer based in Ipswich they are currently seeking an experienced Customer Service Coordinator to join them

The ideal candidate would have worked in a customer service department for a Housing Association or Property Developer previously

Day to day duties:

Handling incoming & outgoing phone calls from home owners
Logging & tracking defects and defect resolution
Dealing with complaints
Booking in internal engineers to carry out works
Escalating any complaints to managementIf you would like to apply for this position please do so below or for more information please contact Zoe Georgiou at the Fawkes & Reece London office
Only candidates based in UK and eligible to work in UK are allowed