Customer Service Coordinator

An excellent opportunity has arisen to work for our established client in Theale as a Customer Service Coordinator. Working hours are Monday - Friday, 8AM - 4PM, 9AM - 5PM or 10AM - 6PM.

Please note, this is a 12-month fixed-term contract

Purely office based

As the Customer Service Coordinator, you will be responsible for:

Answering telephone calls promptly in line with contractual obligations
Coordinating the daily workflow for service delivery
Proactively resolving customer enquiries
Producing client estimates and quotations
Processing purchase orders
Coordinating emailsBenefits:

25 days holiday + bank holidays
Death in service scheme
Pension
Perkbox - discount with different retailers
Cycle to work schemeThe successful Customer Service Coordinator will have the following related skills / experience:

Strong customer service experience in a call centre environment
Excellent verbal and written communication skills
Intermediate IT skills including Excel, Word, and OutlookAs we cannot advertise salary, please call Sharon Tanner on (phone number removed) to discuss