Customer Service Executive

Company : Dynamite Recruitment Solutions Ltd

Job Type : Full Time

Ferndown, Dorset

Number of Applicants

000+

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Job Description - Customer Service Executive

Customer Service Executive
Salary: £12.27 P/H on weekdays with a higher weekend rate of £13.42 - £14.50 per hour
Hours: This is a full-time position working 8 hours a day between the hours of 7am and 10pm on a rota
You will be required to work 1 in 4 weekends on a rota
Location: Ferndown, Dorset.- Hybrid is an option after training

Dynamite Recruitment are looking for an experienced, Customer Service Executive, who will manage inbound enquiries, liaise with clients and coordinate appointments for a well-established business based in Dorset

As a Customer Service Executive, your responsibilities will be:

Handling a large volume of inbound calls from a multitude of clients, customers and third parties. (120 per day at times )
Scheduling/cancelling appointments, across multiple diaries.
Updating information on behalf of clients.
Managing basic customer queries.
Completing general administration

The ideal Customer Service Executive will be/have:

Call centre experience/ Call Handling/ Receptionist experience is required
Receptionist experience, preferably from a medical setting but not essential
Strong organisational skills.
Computer/IT savvy.
Able to manage a heavy workload.
Previous experience within the medical industry would be beneficial but not essential

To be considered, please submit your CV or contact Fran Curtis

Original job Customer Service Executive posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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Customer Service Executive

Job Description - Customer Service Executive

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