Customer Service Executive

Company : Dynamite Recruitment Solutions Ltd

Job Description - Customer Service Executive

Customer Service Executive
Salary: £12.27 P/H on weekdays with a higher weekend rate of £13.42 - £14.50 per hour
Hours: This is a full-time position working 8 hours a day between the hours of 7am and 10pm on a rota
You will be required to work 1 in 4 weekends on a rota
Location: Ferndown, Dorset.- Hybrid is an option after training

Dynamite Recruitment are looking for an experienced, Customer Service Executive, who will manage inbound enquiries, liaise with clients and coordinate appointments for a well-established business based in Dorset

As a Customer Service Executive, your responsibilities will be:

Handling a large volume of inbound calls from a multitude of clients, customers and third parties. (120 per day at times )
Scheduling/cancelling appointments, across multiple diaries.
Updating information on behalf of clients.
Managing basic customer queries.
Completing general administration

The ideal Customer Service Executive will be/have:

Call centre experience/ Call Handling/ Receptionist experience is required
Receptionist experience, preferably from a medical setting but not essential
Strong organisational skills.
Computer/IT savvy.
Able to manage a heavy workload.
Previous experience within the medical industry would be beneficial but not essential

To be considered, please submit your CV or contact Fran Curtis

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Customer Service Executive

Job Description - Customer Service Executive

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