Customer Service Executive

Customer Service Executive - Chandlers Ford - £27,000 - on site Monday to Friday

Are you passionate about delivering exceptional customer service? Do you thrive in a supportive, collaborative environment where your contribution truly makes a difference? Tate Recruitment is proud to be partnering with a global leader in the healthcare and lifestyle sector, seeking a Customer Service Executive to join their friendly and dedicated team.

As a Customer Service Executive, you'll be the first point of contact for customers across the UK and Ireland. You'll play a vital role in ensuring a smooth and positive experience for clients, from order processing to aftercare support.

Key Responsibilities:

• Handle inbound calls and emails from customers, offering product advice and support
• Process orders accurately using SAP and CRM systems
• Liaise with internal departments including logistics and sales to ensure timely deliveries
• Resolve queries and complaints with empathy and efficiency
• Maintain accurate customer records and documentation

What We're Looking For:

• Previous experience in a customer service or order processing role
• Strong communication skills and a customer-first mindset
• Proficiency in Microsoft Office; SAP experience is a bonus
• A team player with a proactive and positive attitude
• Excellent attention to detail and organisational skill

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.