Customer Service Executive
£23,400 per annum
Fully Remote
Target Group are a leading business services provider in lending, investments and insurance, creating value for our clients through digital customer journey, outsourcing and operational transformation.
At Target, we give you the opportunity to make a difference. You’ll be involved in shaping the growth of the business – and you’ll get to try new things along the way. If you are up for a challenge and are willing to work hard, working with us will give you a fulfilling and varied career
Our Customer Service Executives are the first person our customers speak to. You will be handling both inbound and outbound calls with customers to discuss their situation, account information and aiding them in making payments.
Your shifts will be Monday - Friday between the hours of 8.30am and 6.30pm, with 1 in 3 Saturdays, 9am - 1pm.
Your role entails having conversations with customers relating to signing them up to the scheme, payments, amending personal details, dealing with arrears questions, providing information of the scheme and dealing with a wide variety of customer vulnerabilities.
Your focus is getting it right first time and always aiming to delight our customers.
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My Flex, our flexible benefits scheme gives colleagues access to additional benefits to supplement their core package. My Flex can save colleagues money by taking advantage of our corporate rates and also help spread the cost, through our monthly payroll deductions.
We’re committed to creating a Diverse & Inclusive culture through the execution of our D&I strategy, community relationships, our people & leaders.
Grow your future with us!
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