Customer Service Insurance Advisor

Launch your insurance career!

Are you ready to kickstart a rewarding career in the insurance industry? We’re looking for a motivated, customer-focused individual to join our award-winning client's Customer Service Team as an Insurance Customer Service Executive!

This is an ideal role for someone who is looking to build a long-term career in insurance. You’ll be supported every step of the way with structured training, continuous professional development, and the opportunity to work towards industry-recognised qualifications.

What's on offer?

• Perkbox Membership - Unlock perks and discounts at cinemas, shops, gyms, restaurants, and more.
• Professional development opportunities.
• Hybrid working- work from home opportunity weekly.
• Annual leave entitlement plus buy or sell your holiday allowance.
• Interest-free season ticket loan.
• Life assurance.
• Enhanced maternity and paternity leave and much more!

You’ll play a vital part in supporting the overall team performance by delivering first-class service:

• Providing expert advice on insurance cover options and arranging policies to suit customers’ needs.
• Quoting premiums and collecting payments.
• Accurately inputting data through systems.
• Supporting retention efforts and hitting key personal targets such as retention, cross-selling, and quality.
• Handling customer interactions, in line with FCA guidelines.
• Taking ownership of your learning through structured learning, modules and on-the-job training.

What will you bring?

• A passion for customer service and strong communication skills.
• A positive, team-oriented attitude and willingness to learn.
• Previous experience in customer service, retail, or a call centre is beneficial- insurance experience is preferred but not essential.

You will be supported by experienced professionals as you develop a strong foundation in general insurance principles. Alongside building expertise in customer service excellence and complaint handling, you’ll also gain hands-on experience using insurance software and cross-selling techniques.

If you are ready to join a supportive team and start a meaningful career in insurance, we would love to hear from you. Apply today and take your first step into a future full of opportunities.

At Insure Recruitment, we work with clients who are dedicated to building a diverse, inclusive, and authentic workplace. So, if you’re excited about this role but your past experience doesn’t align perfectly with every qualification or criteria in the above description, we encourage you to apply anyway. You may be exactly what we’re looking for in this or other roles.