Customer Service Operator

Senior Salmon are looking for multiple Customer Service Operators to work within our clients busy office (with the possibility of 1-2 days WFH after training) in South Normanton.

Duties will include:

• Provide Customer Care at the highest level to ensure maximum customer satisfaction
• Maintain a good knowledge of policies and procedures
• Advise Supervisor or Manager of any instance requiring special attention
• Answer all calls within 7 seconds
• Support all other Customer Care areas as required
• Priorities work accordingly
• Manage urgent order requests and priorities accordingly
• Liaise with operational colleagues regarding special order requests
• Process orders within the agreed timescales
• Complete and share client reports daily, within agreed timescales
• Process orders accurately
• Liaise with Clients in a professional manner

These positions are in a high pressure fast moving environment and candidate MUST have experience working with Customer Service from within a call centre environment and only product training will be offered, candidates without this experience will not be considered

Offered on a temp to perm basis through Senior Salmon these positions will become permanent for the correct candidates.

Apply by sending your CV
Only candidates based in UK and eligible to work in UK are allowed