Customer Service Representative

The Recruitment Co are currently recruiting for multiple Customer Service Representatives to work for an established, growing business in the Poulton area.

Salary: £25,000 a year

Working hours:

• Aligned with the US market (includes late shift)or the UK market
• 8 Hour shift

Job Summary
We are looking for enthusiastic and dynamic candidates to join their growing teams both in the US market and the UK/Ireland market. The successful candidates will be the company's first point of contact. Must have clear communication skills, verbal and written. Must be confident, positive, be able to actively listen and have patience. Be able to problem solve and deal with customer complaints.

Responsibilities

• Clear communication skills, written and verbal.
• Ability to multitask.
• Able to manage incoming and outgoing calls.
• Identify and assess customers' needs.
• Provide accurate, valid and complete information by using the bespoke database.
• Keep accurate and up-to-date records of all customer interactions.

Qualifications

• Customer service Experience is desirable but not essential as the successful candidates will be fully trained and supported should they provide the right attitude.

Benefits

• Free on-site parking
• Company Pension
• Standard Holidays
• Brilliant training and support

If this sounds of interest, please do feel free to apply through the link below, or alternatively please do get in touch with the team via we will be more than happy to help further!

The Recruitment Co are an equal opportunities employer.
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