Customer Service Representative

Customer Service Representative - Electrical/Solar/Renewables

The COMPANY
Our engineering client has been at the forefront of renewable energy technology for nearly fifty years, they are a market leader in the design and manufacture of wind and solar systems. They have gained an enviable reputation for both quality and after-sales service.

The ROLE
Due to continued growth our client now require an additional Customer Service Representative to join their team. Responsibilities will include;
* Communicate effectively with customers
* Effectively use CRM system
* Help clients to find a satisfactory resolution

The CANDIDATE
Our client is looking for strong applicants with the following experience:

* Customer Service background
* Technically minded
* Excellent communication skills - both phone and Email
* Ability to build empathy and rapport
* Experience gaining understanding of customer requirements and recommending appropriate solutions

Allied to the desire to forge a career within this well established company operating in a vital and growing market sector.

Salary: c.£28/29,000 (D.O.E.) plus Quarterly Bonus

Location: Corby
Suitable living locations for this role would include;
Oakham
Kettering
Corby
Stamford
Market Harborough
Desborough
Oundle
Oakley
Rothwell
Thrapston
Peterborough
Wellingborough
Kibworth Beauchamp

Alternative Titles - Customer Services, Customer Service Representative, Customer Representative
INAND1

Mana Resourcing is a specialist recruitment company working within the Engineering, Sales, IT and Commercial sectors. We are established to service and support the recruitment requirements of modern businesses and candidates alike. Within sales we work with vacancies for Account Managers, New Business Development Managers (BDMs), Senior Sales, Technical and Engineering Sales, and Telesales positions.
INAND1