Customer Service Representative

Job Title : Customer service representative
Department: Head Office
Reports to: Commercial Manager
Location: Riverdale House, Dockfield Road, Shipley, West Yorks BD17 7AD, Role on site in Shipley Remote option not available.

About Us:

At Specialised Covers, we're passionate about what we do. We are dedicated to preserving the structure of our business and maintaining our position as a market leader in the UK. We believe in delivering the highest quality vehicle covers and providing exceptional customer service. If you share our values and want to be a part of a thriving and innovative company, this could be the opportunity you've been waiting for.

Salary : Dependent on experience and hours
Hours

: Mon – Fri / Mon – Thurs: 39hrs / Part-time and shift options available

Role Description
This is a full-time on-site role for a Customer Service Representative at our location in Shipley. The Customer Service Representative will be responsible for providing exceptional customer support and ensuring customer satisfaction. This includes handling customer inquiries, resolving issues, and delivering a positive customer experience.

Qualifications
Customer Service Representatives with experience in providing excellent customer service
Strong customer support and problem-solving skills
Ability to ensure customer satisfaction and deliver a positive customer experience
Good communication skills, both verbal and written
Experience in handling customer inquiries and resolving issues
Ability to work effectively in a team
Attention to detail and ability to multitask
Experience in the automotive industry is a plus

How to Apply:

To apply, please send your CV and a Cover letter outlining your relevant experience and why you're excited about this opportunity. If you are looking to relocate please confirm this in the letter. We look forward to reviewing your application!

Company Website : www.specialisedcovers.com
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